Your Safety
Covid-19
We have implemented a Covid Safety Strategy to ensure that the welfare of our guests and team come first. We have summarised some of our key safety actions for you so that you have some idea of what to expect when you arrive at the hotel. With these measures in place we hope you can feel at home and have a relaxing break with us
Pre - Arrival
Long before you arrive preparations are underway to ensure you have a safe and enjoyable stay with us
Our team have completed Certified Training in Deep Cleaning and Managing Coronavirus so you can rest assured your bedroom will be meticulously sanitised.
As a further measure we will be using a professional air fogging system using NDL5 sanitising solution to deep clean your bedroom for you
You will be emailed an online check in from on the day of arrival
On Arrival
On arrival a thermal camera will take your temperature as you enter the building, this is a new protocol to ensure our hotel
remains a safe environment for all
Our team will be on hand to welcome you and check you into the hotel.
When your arrive to your bedroom your door will have a seal, an unbroken seal confirms that your bedroom has been air fogged and ready for you to relax in
During Your Stay
Dial '0' if your require Room Service or extra items brought to your room for you.
We will not enter or service your bedroom during your stay to ensure your safety
Please make use of all the facilities within the hotel and make yourself at home during your stay
You may notice that we have a rotating cleaning process in place and we have signage in place for restricted areas for
your guidance
We would ask that you wear a mask when walking through public areas. No mask is required when seated
Dining With Us
Meals will be served in our Barreta Bar & Grill throughout your stay, we have reduced the volume of tables so that you will have space to enjoy your meals with family and friends.
Our team have extra safety protocols to adhere to during service so please allow extra time for dining.
Breakfast will be pre-booked and we will have a warm and wholesome cooked breakfast served to your table for you.
We will be providing table service for all beverages.
Check Out
We will send you your invoice on the morning of departure and process an express checkout for you.
Should you have any queries with your invoice please advise before departure We can make safe arrangements to store your luggage if you require this facility
If you require directions for onward journeys we are happy to help
General Guidance
Please try and adhere to the 2 metre social distancing guideline while moving through the hotel
We have a thorough guidelines in place for reducing the risk of coronavirus entering the building, if you have any queries are suggestions please do let us know
Relax and enjoy your stay !
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